{"id":5981,"date":"2021-04-27T06:42:15","date_gmt":"2021-04-27T04:42:15","guid":{"rendered":"https:\/\/babyslane.com\/?page_id=5981"},"modified":"2026-05-23T08:37:23","modified_gmt":"2026-05-23T06:37:23","slug":"livraison-et-retour","status":"publish","type":"page","link":"https:\/\/babyslane.com\/livraison-et-retour\/","title":{"rendered":"Delivery and Return"},"content":{"rendered":"

Delivery :<\/strong><\/p>\n

Our goal is to provide you with the best shipping options at the best price, no matter where you live.<\/p>\n

Standard shipping price<\/strong>: 5.99$<\/strong> postage for orders under 59$.<\/p>\n

Free delivery for orders over 59$.<\/p>\n

The delivery time of the order is divided into two parts:<\/strong><\/p>\n

1. Processing time:<\/strong> Order verification, product quality control and packaging. All orders are sent to the distribution center for dispatch within 2-3 days of ordering.<\/p>\n

2. Shipping Time:<\/strong> This is the time it takes for items to be shipped from our distribution center to your address. International delivery<\/strong> usually takes between 6 to 18 days<\/strong>. However it can be longer and go up to 25 days for some countries such as: Canada, Croatia, Estonia, Finland, Luxembourg, and Norway.<\/strong><\/p>\n

Returns & Exchanges:<\/strong><\/p>\n

At Baby’s Lane, we do our best to keep our product descriptions as detailed as possible so that you will not encounter any surprises when you receive our products.<\/p>\n

We want our customers to know exactly what they are ordering.<\/p>\n

Order cancellation policy:<\/strong><\/p>\n

We pride ourselves on our ability to be able to quickly process all orders that are placed on our site.<\/p>\n

Most orders are processed within 12\/24 hours. If you would like to cancel your order for any reason, email us at contact@babyslane.com asap.<\/p>\n

A large majority of items in stock are processed and \/ or dispatched within 12 hours, it is imperative that you contact us during this time, so that we can attempt to cancel your order before it is processed and \/ or dispatched. .<\/p>\n

No request for cancellation of your order will be taken into account if it has already been processed.<\/p>\n

Address error:<\/strong><\/p>\n

It is your responsibility to verify the accuracy of this address and to contact us promptly to inform us of a change. This can only be done if your order has not yet been processed.<\/p>\n

We cannot be held responsible for incorrect shipping information. We are also not responsible for refused or undeliverable orders (inaccessible addresses, incomplete addresses …).<\/p>\n

In the latter cases, these packages can be returned to us, but not systematically.<\/p>\n

If your order is returned to the sender, we will offer you a refund of your order deducted from the shipping costs or we will offer you a reshipment, depending on your choice.<\/p>\n

You are not eligible for reshipment or a refund of your order until your package has been received by the sender.<\/p>\n

Return policy :<\/strong><\/p>\n

We accept returns* for any reason!<\/p>\n

Whether you are dissatisfied or have simply changed your mind. Our return policy is 14 days from the time you receive your products.<\/p>\n

If for any reason you are not satisfied, just complete this return form<\/a>.<\/p>\n

Sign it and then send it with your package to the address we will give you when you write to our support.<\/p>\n

How to return your product:<\/strong><\/p>\n

1. Send an email to our customer support to notify them of the return.<\/p>\n

2. Pack the product in its original packaging with the item labels. (the product must be in perfect condition)<\/p>\n

3. Attach the return form with the product in the package and ship it to the address specified by customer service.<\/p>\n

Note: If the product is fragile, we advise you to protect it in order to avoid any breakage or damage during transport.<\/p>\n","protected":false},"excerpt":{"rendered":"

Delivery : Our goal is to provide you with the best shipping options at the best price, no matter where you live. Standard shipping price: 5.99$ postage for orders under 59$. Free delivery for orders over 59$. The delivery time of the order is divided into two parts: 1. Processing time: Order verification, product quality […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-5981","page","type-page","status-publish","hentry"],"blocksy_meta":{"styles_descriptor":{"styles":{"desktop":"","tablet":"","mobile":""},"google_fonts":[],"version":6}},"_links":{"self":[{"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/pages\/5981","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/comments?post=5981"}],"version-history":[{"count":7,"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/pages\/5981\/revisions"}],"predecessor-version":[{"id":10987,"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/pages\/5981\/revisions\/10987"}],"wp:attachment":[{"href":"https:\/\/babyslane.com\/fr\/wp-json\/wp\/v2\/media?parent=5981"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}